Staff
Nathan Heimerl
Service Advisor
Cesar Nunez
Sales and Leasing Consultant
Matthew Myszka
Service Manager
Sherry Konek
Sales and Leasing Consultant
Leigh Mattilla
Sales & Leasing Consultant
Tim Robinson
Sales Manager
William Harris
Service Advisor
Ryan Granzow
Finance Manager
Maria Fuller
Inventory Manager
William (Liam) Dooley
Service Advisor
Brian Crandall
Sales Director / GM
Steve Nowak
Parts Manager
Brad Rasmussen
Parts Rep
Jeremy Brown
Parts Rep
Jared Gengler
Parts Rep
Jim Johnson
Parts Rep
Sue Schneider
Office Manager
Clarence Smith
Sales & Leasing Consultant
Jacobi Wozniak
Marketing Specialist
Nathan Heimerl
Service Advisor
Sep 07, 2024
great service from all involved from service manager,
great service from all involved from service manager, mechanics and even shuttle driver. Been with Heiser many years and plan on many more.
Sep 07, 2024
Service was not up to the standards I have been
Service was not up to the standards I have been accustomed to from this dealer
Aug 28, 2024
Great service and friendly atmosphere.
Great service and friendly atmosphere. They did everything that was scheduled in a timely manner.. Would recommend their service department .
Aug 27, 2024
Great dealership.
Great dealership. We have purchased / leased our last six vehicles through this facility. They have always treated us wonderfully and when finances were tight were able to assist in making something work. We highly recommend them to family and friends.
Aug 26, 2024
Just great friendly people and service is done in a
Just great friendly people and service is done in a timely, efficient, and respectful of customer cost!
Cesar Nunez
Sales and Leasing Consultant
Sep 06, 2024
I will not be back the sale of the vehicle was great
I will not be back the sale of the vehicle was great ceaser is a fantastic salesman. Im not happy with how the service department handled my issue with the truck.
Sep 02, 2024
They where helpful in getting me the vehicle I was
They where helpful in getting me the vehicle I was looking for and took good care of us!!
Aug 21, 2024
I have done business with Heiser Chevrolet for
I have done business with Heiser Chevrolet for approximately eight years now and have never felt the need to go anywhere else other than the west bend dealership. The service is nothing short of excellent. The sales team and customer service has been very thorough and always helpful in all aspects.
Jun 23, 2024
I have dealt with many of dealerships I would say Sherry
I have dealt with many of dealerships I would say Sherry and the staff were the best to deal with
May 29, 2024
Service department makes you feel at home and are always
Service department makes you feel at home and are always verry pleasant and courtious towards the customer
Matthew Myszka
Service Manager
Sep 10, 2024
Had vehicle serviced came back with damage and
Had vehicle serviced came back with damage and compensation was they fix and pay half for a new toned cover
Aug 21, 2024
I have done business with Heiser Chevrolet for
I have done business with Heiser Chevrolet for approximately eight years now and have never felt the need to go anywhere else other than the west bend dealership. The service is nothing short of excellent. The sales team and customer service has been very thorough and always helpful in all aspects.
Aug 05, 2024
Sherry Koneck is great to work with!
Sherry Koneck is great to work with! I couldn’t be happier with the new Trax and with my overall Experience of working with her!
Jun 13, 2024
Will was super friendly.
Will was super friendly. The waiting area was clean, and they did a great job on my car.
Apr 21, 2024
I've been a customer of this dealership for 8 year's now
I've been a customer of this dealership for 8 year's now committed service convenience and dedication . Swift process of buying or nauniting cars will recommend to friends and family .m
Sherry Konek
Sales and Leasing Consultant
Aug 27, 2024
Great dealership.
Great dealership. We have purchased / leased our last six vehicles through this facility. They have always treated us wonderfully and when finances were tight were able to assist in making something work. We highly recommend them to family and friends.
Aug 05, 2024
Sherry Koneck is great to work with!
Sherry Koneck is great to work with! I couldn’t be happier with the new Trax and with my overall Experience of working with her!
Jun 23, 2024
Clean place great people buy parts from them all the time
Clean place great people buy parts from them all the time glad I could finally buy a truck in town
Jun 23, 2024
I have dealt with many of dealerships I would say Sherry
I have dealt with many of dealerships I would say Sherry and the staff were the best to deal with
Jun 18, 2024
This team is amazing to work with.
This team is amazing to work with. Great customer service, honest, and a great deal!
Leigh Mattilla
Sales & Leasing Consultant
Sep 06, 2024
Lies after lies.
Lies after lies. They'll say anything to get you in the door and then the trickery begins. And their sales manager is a complete and pompous jerk! I'll never buy anything from any Heiser dealership ever again! Neither will anyone I know as I have made my opinion very loud and clear to everyone I know! This dealership should be ashamed
Aug 12, 2024
Nice people to work with, easy to get a test drive in.
Nice people to work with, easy to get a test drive in. Very informative about the cars on the lot.
Jul 01, 2024
Handled our Lease transfer very well and got us set up
Handled our Lease transfer very well and got us set up with a new one!
May 05, 2024
I had a very pleasant experience.
I had a very pleasant experience. PJ had helped get the sale going and he was very clear and easy to understand! He worked with me instead of just trying to “sell” me a car.
Apr 30, 2024
Every person was helpful regardless of whether they were
Every person was helpful regardless of whether they were directly involved or not. When I’ve stopped in for help, all were more than willing to help
Tim Robinson
Sales Manager
Jun 07, 2023
Would not let me pay for a car with cash and only allowed
Would not let me pay for a car with cash and only allowed me to use their lender (only gave me the one option to finance) only cares about their kick back and not getting you an affordable auto loan
Jun 07, 2023
Went above and beyond Held the vehicle for me until it
Went above and beyond Held the vehicle for me until it showed up. Had paperwork ready when I got to dealership
May 15, 2023
Friendly, cooperative,had product knowledge, met my needs
Friendly, cooperative,had product knowledge, met my needs and wants , good customer service skills. Would do busy again.
Mar 26, 2023
Good experience friendly people happy with my purchase so
Good experience friendly people happy with my purchase so far. Would recommend heiser to anyone looking for a cadillac
Mar 23, 2023
Sherry Konek was so wonderful and kind and very
Sherry Konek was so wonderful and kind and very knowledgeable to help me purchase my Equinox! Definitely recommend Sherry if you are looking!
William Harris
Service Advisor
Sep 10, 2024
Had vehicle serviced came back with damage and
Had vehicle serviced came back with damage and compensation was they fix and pay half for a new toned cover
Sep 07, 2024
great service from all involved from service manager,
great service from all involved from service manager, mechanics and even shuttle driver. Been with Heiser many years and plan on many more.
Aug 30, 2024
Repairs were made in a timely fashion and the wait was
Repairs were made in a timely fashion and the wait was pleasant in a friendly atmosphere!
Aug 28, 2024
Great service and friendly atmosphere.
Great service and friendly atmosphere. They did everything that was scheduled in a timely manner.. Would recommend their service department .
Aug 28, 2024
Oil change was done with no problems to deal with.
Oil change was done with no problems to deal with. No issues this last visit.
Ryan Granzow
Finance Manager
Sep 06, 2024
Lies after lies.
Lies after lies. They'll say anything to get you in the door and then the trickery begins. And their sales manager is a complete and pompous jerk! I'll never buy anything from any Heiser dealership ever again! Neither will anyone I know as I have made my opinion very loud and clear to everyone I know! This dealership should be ashamed
Sep 05, 2024
Very friendly, great atmosphere, answered all our
Very friendly, great atmosphere, answered all our questions. Highly recommend. Left with the vehicle I wanted same day
Sep 02, 2024
They where helpful in getting me the vehicle I was
They where helpful in getting me the vehicle I was looking for and took good care of us!!
Aug 05, 2024
Sherry Koneck is great to work with!
Sherry Koneck is great to work with! I couldn’t be happier with the new Trax and with my overall Experience of working with her!
Jul 20, 2024
Had an exceptional car buying experience with Maria
Had an exceptional car buying experience with Maria Fuller. Maria has a good personality and was a pleasure to work with. This was our first car to have all the "bells and whistles" and she took the time to explain everything to us why we sat in the car. Maria told us that if we had any further questions, to feel free to stop by and she would be happy to help, which we feel is going above and beyond. We have had our Equinox for a week now and love the car and are happy we came to Heiser. Ryan G. made the financing part of it fast and painless and answered any questions we had. Looking forward to having the car serviced at Heiser and would definitely recommend Heiser!
Maria Fuller
Inventory Manager
Jul 20, 2024
Had an exceptional car buying experience with Maria
Had an exceptional car buying experience with Maria Fuller. Maria has a good personality and was a pleasure to work with. This was our first car to have all the "bells and whistles" and she took the time to explain everything to us why we sat in the car. Maria told us that if we had any further questions, to feel free to stop by and she would be happy to help, which we feel is going above and beyond. We have had our Equinox for a week now and love the car and are happy we came to Heiser. Ryan G. made the financing part of it fast and painless and answered any questions we had. Looking forward to having the car serviced at Heiser and would definitely recommend Heiser!
Apr 30, 2024
Every person was helpful regardless of whether they were
Every person was helpful regardless of whether they were directly involved or not. When I’ve stopped in for help, all were more than willing to help
Apr 17, 2024
I have been with them for many years.
I have been with them for many years. Have been happy with Heiser.ok in three years I will be back Thank You
Apr 16, 2024
All 3 people I bought my '21 Vette from told me I could
All 3 people I bought my '21 Vette from told me I could transfer my serving to Oconomowoc where I live which I did n they quoted me &180 so I said ok I'll get it free from my Heiser. I go and get my service done and get a bill for $293!!! Pissed. Not to mention my 4-5 hours at my billing rate of $1,000/hr!!!
Apr 12, 2024
Heiser handled us very well.
Heiser handled us very well. We found a car we wanted and they made the process very easy! Quick and simple!!!!
William (Liam) Dooley
Service Advisor
Sep 07, 2024
great service from all involved from service manager,
great service from all involved from service manager, mechanics and even shuttle driver. Been with Heiser many years and plan on many more.
Aug 28, 2024
Great service and friendly atmosphere.
Great service and friendly atmosphere. They did everything that was scheduled in a timely manner.. Would recommend their service department .
Aug 21, 2024
Very dissatisfied.
Very dissatisfied. Took it in for a noise coming from the front. They looked it over and told me my wheel bearing was bad which I thought was it. But then they said I had severe corrosive on my oil cooler lines. They should have caught that a while ago if it was that bad. They look over the underside when they do an oil change.. Very disappointed.
Aug 21, 2024
Heiser is easily accessible , thorough and communicates
Heiser is easily accessible , thorough and communicates what was done , why it was done and keeps my new car ( in 2017 ) running perfectly
Jul 31, 2024
Had my car towed in for a second time due to transmission
Had my car towed in for a second time due to transmission issues. The first time they had it for two week. I got it back for approx 2 weeks then it failed the second time. When it was towed in they had it for 4 weeks before they found out what was wrong. Then 2 more weeks for parts to be delivered. I thought it was TERRIBLE hiw long it took them to Diagnose and fix the issue.
Brian Crandall
Sales Director / GM
Sep 02, 2024
They where helpful in getting me the vehicle I was
They where helpful in getting me the vehicle I was looking for and took good care of us!!
Jun 13, 2024
Will was super friendly.
Will was super friendly. The waiting area was clean, and they did a great job on my car.
Jan 07, 2024
This place it a good place to go if you want to buy a car
This place it a good place to go if you want to buy a car
Steve Nowak
Parts Manager
Aug 21, 2024
I have done business with Heiser Chevrolet for
I have done business with Heiser Chevrolet for approximately eight years now and have never felt the need to go anywhere else other than the west bend dealership. The service is nothing short of excellent. The sales team and customer service has been very thorough and always helpful in all aspects.
Brad Rasmussen
Parts Rep
Jan 07, 2024
This place it a good place to go if you want to buy a car
This place it a good place to go if you want to buy a car