Staff
Nathan Heimerl
Service Advisor
Cesar Nunez
Sales and Leasing Consultant
Sherry Konek
Sales and Leasing Consultant
Leigh Mattilla
Sales & Leasing Consultant
William Harris
Service Advisor
Tim Robinson
Sales Manager
William (Liam) Dooley
Service Advisor
Maria Fuller
Inventory Manager
Brian Crandall
Sales Director / GM
Charlie Przislicki
Sales & Leasing Consultant
Steve Nowak
Parts Manager
Jeremy Brown
Parts Rep
Sue Schneider
Office Manager
Jared Gengler
Parts Rep
Jim Johnson
Parts Rep
Brad Rasmussen
Parts Rep
Jacobi Wozniak
Marketing Specialist
Glenn Leinen
Sales Manager
Nathan Heimerl
Service Advisor
Jan 12, 2025
Everyone has always been courteous and professional.
Everyone has always been courteous and professional. Service has been done promptly and communication has been great
Jan 11, 2025
Very friendly and honest and quick very clean in the
Very friendly and honest and quick very clean in the waiting room nice and warm in the building
Jan 10, 2025
He does nice work really love the shuttle service.
He does nice work really love the shuttle service. That’s a very convenient thing to have. That’s what I like.
Jan 10, 2025
Shortest wait time excellent communication great
Shortest wait time excellent communication great service over all essential clean care inside of vehicle very pleased
Jan 06, 2025
They took care of problem in timely manner.
They took care of problem in timely manner. Very helpful when I forgot my paper work.
Cesar Nunez
Sales and Leasing Consultant
Dec 31, 2024
I mean I work here so it’s great, salesman was good,
I mean I work here so it’s great, salesman was good, Brian helped me choose, W service
Dec 24, 2024
I’ve only been to this dealership once only to buy a
I’ve only been to this dealership once only to buy a vehicle, but their professionalism and customer service is spectacular.
Dec 11, 2024
Heiser West Bend Service Department does an outstanding
Heiser West Bend Service Department does an outstanding job be it an oil change, tire rotation or when I recently purchased new tires! Liam was nice, helpful and respectful of my time which is much appreciated! IT WAS GREAT SEEING CESAR BACK!! CESAR WAS THE REASON WHY I PURCHASED MY LAST SEVERAL VEHICLES AT HEISER AND WHY I KEEP COMING BACK TO THE WEST BEND HEISER!! CESAR IS OUTSTANDING AND AMAZING WITH HIS CUSTOMER SERVICE SKILLS!! WELCOME BACK CESAR!! THANK YOU!!
Dec 04, 2024
I got all the help needed.
I got all the help needed. If I had questions, they were answered. All I can say is thanks.
Dec 01, 2024
Great dealer.
Great dealer. Efficient, friendly (especially Ceasar) love they wash the vehicle every time they service it!
Sherry Konek
Sales and Leasing Consultant
Jan 13, 2025
The dealership was very understanding about dealing with
The dealership was very understanding about dealing with the insurance company! Having to wait for check
Jan 12, 2025
Great dealership!
Great dealership! Very patient with delays from insurance company! I would recommend to a friend
Jan 11, 2025
Sheri as amazing and patient.
Sheri as amazing and patient. I would want to buy a car from her every time
Dec 28, 2024
Everyone I dealt with at Heiser Chevrolet service
Everyone I dealt with at Heiser Chevrolet service department was very helpful, kind and informative
Dec 24, 2024
I’ve only been to this dealership once only to buy a
I’ve only been to this dealership once only to buy a vehicle, but their professionalism and customer service is spectacular.
Leigh Mattilla
Sales & Leasing Consultant
Jan 09, 2025
Dealer did not have car ready for us to take car home on
Dealer did not have car ready for us to take car home on initial visit. Dealer then again did not have car ready when we returned two days later. Car was then not charged so I could not drive it home. Lease was then not written properly for GM so had to be reworked. Finally, it took more than 20 day for dealer to pay me the $12,000 that they owed me for trade-in.
Jan 03, 2025
This is an excellent car dealership to go to.
This is an excellent car dealership to go to. They are all very friendly and know how to treat you right.
Jan 01, 2025
Salesperson was good.
Salesperson was good. I really don't know what was to say. Cadillac is a absolutely beautiful car
Dec 25, 2024
Comfortable waiting area while vehicle is being serviced
Comfortable waiting area while vehicle is being serviced by professional mechanics. Dealership operation is top notch
Dec 24, 2024
I’ve only been to this dealership once only to buy a
I’ve only been to this dealership once only to buy a vehicle, but their professionalism and customer service is spectacular.
William Harris
Service Advisor
Jan 12, 2025
Everyone has always been courteous and professional.
Everyone has always been courteous and professional. Service has been done promptly and communication has been great
Jan 11, 2025
Very friendly and honest and quick very clean in the
Very friendly and honest and quick very clean in the waiting room nice and warm in the building
Jan 11, 2025
Got the job done quick and timely even did truck recalls
Got the job done quick and timely even did truck recalls before vehicle was picked up
Jan 10, 2025
He does nice work really love the shuttle service.
He does nice work really love the shuttle service. That’s a very convenient thing to have. That’s what I like.
Jan 10, 2025
Shortest wait time excellent communication great
Shortest wait time excellent communication great service over all essential clean care inside of vehicle very pleased
Tim Robinson
Sales Manager
Dec 31, 2024
I mean I work here so it’s great, salesman was good,
I mean I work here so it’s great, salesman was good, Brian helped me choose, W service
Dec 24, 2024
I’ve only been to this dealership once only to buy a
I’ve only been to this dealership once only to buy a vehicle, but their professionalism and customer service is spectacular.
Nov 17, 2024
The Heiser employees are all professionals that care and
The Heiser employees are all professionals that care and follow up till satisfaction is achieved.
Sep 18, 2024
Cesar and Tim were very friendly, kind and professional.
Cesar and Tim were very friendly, kind and professional. It was a pleasure working with them.
Jun 07, 2023
Would not let me pay for a car with cash and only allowed
Would not let me pay for a car with cash and only allowed me to use their lender (only gave me the one option to finance) only cares about their kick back and not getting you an affordable auto loan
William (Liam) Dooley
Service Advisor
Jan 10, 2025
He does nice work really love the shuttle service.
He does nice work really love the shuttle service. That’s a very convenient thing to have. That’s what I like.
Jan 10, 2025
Always nice and great to work with they are the greatest
Always nice and great to work with they are the greatest place to go to when your car work on
Jan 10, 2025
Shortest wait time excellent communication great
Shortest wait time excellent communication great service over all essential clean care inside of vehicle very pleased
Jan 10, 2025
My appointment was at 11:30 am for new brakes.
My appointment was at 11:30 am for new brakes. My car was done around 5:30pm. Thankfully I was shuttled home and back to get my car. No problems, but I do feel that there were way to many bookings for that day. I was happy to get it done but thankfully I had no other appointments scheduled for that day.
Jan 06, 2025
They took care of problem in timely manner.
They took care of problem in timely manner. Very helpful when I forgot my paper work.
Maria Fuller
Inventory Manager
Dec 31, 2024
I mean I work here so it’s great, salesman was good,
I mean I work here so it’s great, salesman was good, Brian helped me choose, W service
Dec 24, 2024
I’ve only been to this dealership once only to buy a
I’ve only been to this dealership once only to buy a vehicle, but their professionalism and customer service is spectacular.
Nov 09, 2024
Was very please with the service I got from Maria and
Was very please with the service I got from Maria and this dealership. Very friendly staff.
Sep 13, 2024
Cesar was absolutely amazing today!
Cesar was absolutely amazing today! I was a tad frustrated with multiple situations we had going on with our daughter’s car and when he saw this he immediately jumped into action and made us comfortable, checked in on us, and made sure everything was being handled. Brian was also very kind and helpful. Thank you Cesar!!
Jul 20, 2024
Had an exceptional car buying experience with Maria
Had an exceptional car buying experience with Maria Fuller. Maria has a good personality and was a pleasure to work with. This was our first car to have all the "bells and whistles" and she took the time to explain everything to us why we sat in the car. Maria told us that if we had any further questions, to feel free to stop by and she would be happy to help, which we feel is going above and beyond. We have had our Equinox for a week now and love the car and are happy we came to Heiser. Ryan G. made the financing part of it fast and painless and answered any questions we had. Looking forward to having the car serviced at Heiser and would definitely recommend Heiser!
Brian Crandall
Sales Director / GM
Jan 11, 2025
Sheri as amazing and patient.
Sheri as amazing and patient. I would want to buy a car from her every time
Jan 10, 2025
Great folks and very helpful with new vehicle purchase!
Great folks and very helpful with new vehicle purchase! I highly recommend HEISER and will purchase again from them!
Jan 03, 2025
This is an excellent car dealership to go to.
This is an excellent car dealership to go to. They are all very friendly and know how to treat you right.
Dec 31, 2024
I mean I work here so it’s great, salesman was good,
I mean I work here so it’s great, salesman was good, Brian helped me choose, W service
Dec 27, 2024
They worked hard to find the car wanted and gave me a
They worked hard to find the car wanted and gave me a good deal. Car buying experience was very good.
Charlie Przislicki
Sales & Leasing Consultant
Jan 10, 2025
Great folks and very helpful with new vehicle purchase!
Great folks and very helpful with new vehicle purchase! I highly recommend HEISER and will purchase again from them!
Jan 08, 2025
Very helpful and patient.
Very helpful and patient. Listened to what I wanted and gave me options Charlie put me in a car that works for me
Dec 27, 2024
They worked hard to find the car wanted and gave me a
They worked hard to find the car wanted and gave me a good deal. Car buying experience was very good.
Dec 24, 2024
I’ve only been to this dealership once only to buy a
I’ve only been to this dealership once only to buy a vehicle, but their professionalism and customer service is spectacular.
Dec 16, 2024
Great buying experience for all parties involved.
Great buying experience for all parties involved. Would recommend Heiser for buying and service needs.
Steve Nowak
Parts Manager
Jan 10, 2025
Shortest wait time excellent communication great
Shortest wait time excellent communication great service over all essential clean care inside of vehicle very pleased
Dec 31, 2024
I mean I work here so it’s great, salesman was good,
I mean I work here so it’s great, salesman was good, Brian helped me choose, W service
Nov 12, 2024
the dealership were very helpful and friendly.
the dealership were very helpful and friendly. enjoyed working with all the employees. dealership was very clean. Thanks Heiser
Oct 14, 2024
Always fast and professional!
Always fast and professional! The whole team is awesome! I would definitely send my family and freinds there!
Aug 21, 2024
I have done business with Heiser Chevrolet for
I have done business with Heiser Chevrolet for approximately eight years now and have never felt the need to go anywhere else other than the west bend dealership. The service is nothing short of excellent. The sales team and customer service has been very thorough and always helpful in all aspects.
Jeremy Brown
Parts Rep
Jan 10, 2025
Shortest wait time excellent communication great
Shortest wait time excellent communication great service over all essential clean care inside of vehicle very pleased
Nov 19, 2024
Heiser is top notch!
Heiser is top notch!!! Brandon, Scott and Tyler Reedy are amazing mechanics who are always willing to help.
Nov 12, 2024
the dealership were very helpful and friendly.
the dealership were very helpful and friendly. enjoyed working with all the employees. dealership was very clean. Thanks Heiser
Oct 14, 2024
Always fast and professional!
Always fast and professional! The whole team is awesome! I would definitely send my family and freinds there!
Sue Schneider
Office Manager
Jan 10, 2025
Shortest wait time excellent communication great
Shortest wait time excellent communication great service over all essential clean care inside of vehicle very pleased
Jan 03, 2025
This is an excellent car dealership to go to.
This is an excellent car dealership to go to. They are all very friendly and know how to treat you right.
Dec 31, 2024
I mean I work here so it’s great, salesman was good,
I mean I work here so it’s great, salesman was good, Brian helped me choose, W service
Oct 14, 2024
Always fast and professional!
Always fast and professional! The whole team is awesome! I would definitely send my family and freinds there!
Jared Gengler
Parts Rep
Jan 10, 2025
Shortest wait time excellent communication great
Shortest wait time excellent communication great service over all essential clean care inside of vehicle very pleased
Nov 19, 2024
Heiser is top notch!
Heiser is top notch!!! Brandon, Scott and Tyler Reedy are amazing mechanics who are always willing to help.
Oct 14, 2024
Always fast and professional!
Always fast and professional! The whole team is awesome! I would definitely send my family and freinds there!
Jim Johnson
Parts Rep
Jan 10, 2025
Shortest wait time excellent communication great
Shortest wait time excellent communication great service over all essential clean care inside of vehicle very pleased
Nov 23, 2024
The sales and service departments have been one of the
The sales and service departments have been one of the finest i have been Associated with.
Brad Rasmussen
Parts Rep
Jan 10, 2025
Shortest wait time excellent communication great
Shortest wait time excellent communication great service over all essential clean care inside of vehicle very pleased
Jan 07, 2024
This place it a good place to go if you want to buy a car
This place it a good place to go if you want to buy a car
Jacobi Wozniak
Marketing Specialist
Dec 31, 2024
I mean I work here so it’s great, salesman was good,
I mean I work here so it’s great, salesman was good, Brian helped me choose, W service
Oct 14, 2024
Always fast and professional!
Always fast and professional! The whole team is awesome! I would definitely send my family and freinds there!